Frequently Asked Questions

Everything you need to know about your Insect Lore fashion experience.

How do I determine the right size for my order?

Each product page features a detailed 'Size & Fit' guide. We recommend measuring a similar garment you own and comparing it to our specifications to ensure the perfect fit.

What is your return policy for seasonal collections?

We offer a 30-day return window for all unworn garments with original tags attached. Please note that items marked as 'Final Sale' are not eligible for returns or exchanges.

How long does shipping take and can I track my package?

Standard shipping typically takes 3-7 business days. Once your order is dispatched, you will receive an email with a tracking link to monitor your delivery in real-time.

Are Insect Lore garments ethically manufactured?

Yes, we are committed to sustainable fashion. Our collections are produced in certified facilities that prioritize fair labor practices and utilize eco-friendly materials whenever possible.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern payment solutions like Apple Pay and Google Pay for a secure checkout.

How should I care for my delicate fabrics?

To maintain the longevity of your items, we recommend following the care label instructions. Generally, we suggest hand-washing or using a gentle cold cycle and laying flat to dry.